Case Study: InfoPOS helps Eden Gardens grow efficiency and improve customer service.

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InfoPOS helps Eden Gardens grow efficiency and improve customer service.


CustomerEden Gardens

IndustryRetail, Hospitality

LocationAustralia

ERPSage 300

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Eden Gardens is a leading Australian gardening retailer that delivers a wide range of products and services. With three highly successful centres located in Carseldine QLD, Mount Eliza VIC and Macquarie Park NSW, Eden Gardens is a popular choice for gardening enthusiasts and corporate events. The centres include restaurants, florists, display gardens, gardening workshops, event hosting, corporate functions, and gardening product sales.

“InfoPOS developed our present suite of successful operational software facilitating our diverse operations. Over the years the InfoPOS team have provided the support required to keep our operations fully integrated with SAGE. We are pleased to see InfoPOS developments and look forward to upgrading systems that support our many retail and hospitality customers with customer friendly technologies.”

Simon Ainsworth
Managing Director
Eden Gardens

Challenge

When a business offers a wide range of products and services across multiple locations, it’s important that everything flows smoothly and integrates seamlessly. Eden Gardens sought to improve its operational efficiencies, enhance their customer service, and deliver new features that would encourage repeat business.

Solution

Eden Gardens carefully selected the integrated InfoPOS and Sage 300 solution, to deliver an automated and enhanced Retail operation across all locations and departments.

Results

InfoPOS powers all of Eden Gardens’ retail requirements across their restaurants, gift shops and garden centres, providing smoother and quicker automated data processing. This has enhanced their customer service whilst also reducing administration costs; allowing the company to spend more time and energy on growing their business.